Opentalk is a revolutionary event designed to discuss and reshape current trends in customer communication. The show brings together employees from different functions of customer experience who believe in real-time communication as the only way to provide superior customer experience. Opentalk is designed to foster conversations among business leaders and contact center agents who find themselves managing evolving customer expectations. This year’s interactive show will focus on today’s most pressing customer service topics: the use of bots, omnichannel vs. multichannel support, improving CSAT and driving revenue through customer loyalty. Join us at Opentalk 2017 to add your voice to the conversation. Event Details: Venue: The Regency Center Day 1: April 25 Doors Open: 8:00 am Happy Hour: 5:00 pm Day 2: April 26 Doors Open: 8:00 am Reception: 5:00 pm Prior to the summit, we will send you an informational email containing venue details, an area map, parking options, FAQs and more. We look forward to seeing you at Opentalk! Traveling to San Francisco? Stay with one of our preferred hotels: Hotel Zetta 55 5th St. San Francisco, CA 94103 (415) 543-8555 From $360 per night St. Regis Hotel 125 3rd St. San Francisco, CA 94103 (415) 284-4000 $375 per night* Hotel Nikko 222 Mason St. San Francisco, CA 94102 (415) 394-1111 $259 per night* * Special rates for Opentalk attendees. Must mention Opentalk at time of booking to secure.